Delivery & Shipping

All our items are delivered around New Zealand on courier. Please allow 3-5 days for your items to be dispatched, and possibly longer during the ski season as merch gets taken off the hill to meet the courier once a week.

DELIVERY PRICING

Cost for shipping is based on size and weight and fall into three categories:

• Small -  (magnets, gogglesocs)
• Medium - (t-shirts, caps, drink bottles, hip flask etc)
• Bulky - (hoodies)

When buying multiple items, it may bump into the next shipping category based on size. (eg. when buying 2 x t-shirts and a magnet, the shipping rate will be class ed as medium sized item. 

You are always welcome to stock up on Mt Olympus merch during ski season (when the field is open) while on the hill to avoid shipping fees.

EXCHANGES & RETURNS

If you need to exchange or return your item, please send an email to merch@mtolympus.co.nz outlining your exchange/return needs. You will be sent return details via email.

Please courier your unworn item, in its original packaging to the supplied address. If you are exchanging an item, please also include a self-addressed return courier bag, so your item can be sent back to you.

Please note, returns and exchange postage is at your expense, so please measure accurately using the size guide to ensure you get it right!

If you have questions regarding delivery or shipping please contact merch@mtolympus.co.nz or fill in the form below.